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Adobe Leaps From AWS to Microsoft's Cloud
Microsoft has announced a series of major enhancements to its enterprise cloud platform, as well as a new strategic partnership with Adobe, advancing its drive to attract new business from core competitors like Salesforce and Amazon. Microsoft has entered a strategic partnership to make Azure the preferred cloud platform for the Adobe Marketing Cloud, Adobe Creative Cloud and Adobe Document Cloud.
Germany Dope Slaps Facebook Over WhatsApp Data
Germany's data protection regulator on Tuesday ordered Facebook to stop collecting and storing data from WhatsApp users in the country. Facebook also must delete any data it already may have harvested from German WhatsApp users, according to Johannes Caspar, Hamburg Commissioner for Data Protection and Freedom of Information, who issued the order. Facebook purchased WhatsApp two years ago.
The Growing Customer Trust Gap
Like most of you, I'm a bank customer -- and I expect that like me, most of you are getting sick and tired of all the stories about how banks abuse customers. Recent news about bad behavior in the banking industry, as well as my own personal experiences, shows that banks don't care about their customers. It's just the opposite: Banks seem to be trying to squeeze every dime out of every customer.
Outdated Federal IT Gobbles Up Vendor Opportunities
U.S. government agencies spend an overwhelming amount of their annual information technology budgets simply to maintain old and out-of-date systems. As a result, the amount of money available for investing in modernizing IT keeps shrinking, thus depriving vendors of major marketing opportunities at the federal level. The official federal IT budget has remained at about $82 billion per year for several years.
Bullhorn CMO Gordon Burnes: We're Going to Flip the CRM Paradigm
"I dare you to find a sales person or account manager who enjoys spending the last 45 minutes of the day inputting data into the CRM system,"said Bullhorn CMO Gordon Burnes."A lot of companies are facing the CRM adoption challenge. Why is it that this account record doesn't have much data in it? When was it that the account manager last visited? That information just doesn't get into CRM.
Tech Big Shots Rumored Lining Up for Twitter
Twitter shares remained strong Monday after Friday's sharp rise on reports that it was considering a possible sale, with Google parent Alphabet and Salesforce emerging as two of the most likely buyers. Twitter has faced enormous pressure, both internally and from investors, to consider a major shakeup. It has struggled to find ways to monetize its core 140-character microblogging property.
Abuse of Trust, Lack of Transparency: HP Shows How to Kill the IoT
There's been a lot of virtual ink spilled about the glorious future promised by the Internet of Things: just-in-time service, data-assisted performance optimization for devices, automatic software upgrades, and a host of other hands-off solutions that make life easier for customers and results better for businesses. Over the last 18 months, many have come to see the IoT as an inevitability.
Music Industry Rebounds on Streaming Subscription Surge
The music industry is showing its best surge in revenue in nearly two decades, led by a major shift toward streaming subscription services by Apple, Spotify and others firms, according to a new mid-year report the RIAA released this week. The report shows an 8.1 percent gain in retail revenue to $3.4 billion during the first half of 2016, the strongest growth since the late 1990s.
Hack of Half a Billion Records Takes Shine Off Yahoo's Data Trove
Yahoo on Thursday disclosed that a data breach in late 2014 resulted in the theft of information from at least 500 million customer accounts. It appears that state-sponsored hackers carried out the attack, the company said. Account information compromised includes names, email addresses, telephone numbers, dates of birth, hashed passwords, and security questions and answers.
Samsung Green-Lights Galaxy Note7 Replacements
In an update to its Galaxy Note7 recall, Samsung announced that more than 500,000 new replacement devices would be available for exchange at U.S. retail outlets on Wednesday. The company also announced the rollout of a software update that will display a green battery icon on the screens of new Note7 devices to distinguish them from those subject to recall.
Work in a New Automation Era
Automation has a habit of killing jobs, which has been true since the Industrial Revolution. However, it seems that we're discovering this truth all over again. We easily forget when we focus only on the job-creation aspects of automation, and that usually gets us in trouble. Since the IR, there have been five distinct economic waves lasting between 50 and 60 years.
Comcast Takes the Wireless Plunge
CEO Brian Roberts on Tuesday announced that Comcast will enter the wireless phone market by mid-2017 as a mobile virtual network operator. A 150-strong Comcast Wireless team, headed by Greg Butz, is"getting ready next year ... to launch a WiFi and MVNO-integrated product,"Roberts said at the Goldman Sachs Annual Communacopia Conference in New York.
Incentives-Driven Disaster: Wells Fargo's Ethical Implosion
Anyone who works with sales people knows that their ultimate incentive is their commission check. Since the first time that"sales"was identified as a profession, we've been paying the people who sell based primarily on their results. This has worked well -- but things are starting to change. The drive for results at the expense of all other considerations is running smack dab into new realities.
Oracle Snags Palerra to Beef Up Cloud Security
Oracle has agreed to buy cloud access security broker Palerra, whose LORIC software manages security and compliance for applications, workloads, and sensitive data stored across cloud services. Palerra"offers a unique combination of visibility into cloud usage, data security, user behavior analytics and security configurations, with automated incident responses,"wrote Oracle SVP Peter Barker.
Samsung Troubles Deepen Following Formal CPSC Action
The Consumer Product Safety Commission and Samsung last week announced a formal voluntary recall of about 1 million Galaxy Note7 smartphones, after the high-end flagship device was found to have overheated or caught fire in at least 92 incidents. Samsung was notified of 26 cases of people being burned by the defective 5.7-inch smartphones and 55 cases of property damage, according to the CPSC.
Oracle Does the Cloud Dance
Sunday's Oracle OpenWorld keynotes were good -- especially compared with prior years -- but they still suffered from the perennial problem of trying to stuff too much content into a two-hour event. Diane Bryant, SVP at Intel and a big Oracle partner, spent an hour covering a very broad landscape. Perhaps the most interesting information in Bryant's presentation concerned Intel's new line of chips.
Pandora Plus Trades Ad Views for Extra Features
Pandora on Thursday launched Pandora Plus, a replacement for its $5-a-month Pandora One streaming music service. The 4 million Pandora One subscribers will be switched over to Plus, which will continue to offer ad-free listening at the same price. However, Pandora Plus also offers an opt-in video advertising feature that lets users skip or replay songs. Plus also has an offline mode.
Oracle's Earnings Call
Oracle is flying high as it goes into its annual Oracle OpenWorld customer conference, based on the news from its earnings call on Thursday. It's clear that the company has succeeded in pivoting from on-premises to cloud software offerings. The revenue acceleration from cloud products and services suggests that Oracle will derive an increasing share of its future revenues from cloud solutions.
Google Pursues Both Fiber and Wireless Broadband Ambitions
Google Fiber is reaching its tentacles into North Carolina's Research Triangle, a move that seems to contradict the gloom-and-doom rumors of layoffs and low consumer interest. The Triangle is Google Fiber's eighth incursion. It's already available in Atlanta; Austin, Texas; Charlotte, North Carolina; Kansas City, Kansas and Missouri; Nashville, Tennessee; Provo, Utah; and Salt Lake City.
Adblock Plus Now Means Ad Blocking Plus Ads
Adblock Plus, together with partner ComboTag, on Tuesday launched the beta version of the Acceptable Ads Platform. AA is an interactive platform that pre-whitelists ads publishers and bloggers then can place on their sites. It will only contain only ads that abide by AA's criteria for size and labeling, and their placement will be governed by the AA rules.
Microsoft Dynamics Edges Out Salesforce, Oracle for HP Win
Just two months after announcing the integration of its CRM and ERP platform under the Microsoft Dynamics 365 umbrella, Microsoft this week announced a six-year agreement to deploy the service to HP Inc.'s ranks. Under the agreement, HP will deploy the Microsoft Dynamics platform -- including Azure, Office 365 and other solutions -- to tens of thousands of its employees.
Alphabet Think Tank Spearheads Online Counterterrorism Campaign
Alphabet think tank Jigsaw and startup Moonshot CVE last week demonstrated a new counterterrorism technology tool. The groups have been collaborating to steer social media users away from terrorist propaganda. They have developed sophisticated algorithms to target potential ISIS sympathizers with counter narratives when they search for certain terms online or through social media.
Business Agility and the Platform
A common perception of business agility is that it revolves around quickness, especially quickness in the service of accelerating a deal or transaction. That's a good starting point, but agility actually goes deeper -- especially now that so many structural changes, like cloud computing and subscriptions, have turned up the dial on everyday business.
Samsung Catches a Small Break in Midst of Note7 Battery Pummeling
Samsung stock recovered slightly on Tuesday from the nosedive it took Monday, after regulators urged consumers to turn in more than 2.5 million Galaxy Note7 smartphones. Shares closed 4.2 percent higher on Tuesday, erasing some of Monday's $14 billion loss in market value. The FAA's alert came in response to a small number of reports of the phone's lithium ion batteries catching fire.
Sales Tech's Forgotten Byproduct: Employee Happiness
Why do companies invest in CRM, sales performance management software, business intelligence, and every other component of the customer-facing technology stack? The obvious response is ROI. CRM paid back $8.71 for every dollar invested in it, Nucleus Research reported way back in 2014. Business analytics applications were delivering $13.01 in value for every buck spent on them.
Feds Seek Vendor Help for Payroll Processing Upgrade
Technology vendors that support the different missions of U.S. government agencies may have a major opportunity to provide innovative IT assistance for a task that is common to all: preparing the payroll for 2.3 million federal workers. The GSA and the OPM have been sifting through responses from IT vendors on a joint RFI on significantly upgrading federal payroll processing.