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Toll Fraud Can Take a Big Toll on SMBs
Toll fraud -- the hijacking of a phone system to dial out to premium numbers in distant countries at several dollars a minute -- costs companies more than $4.7 billion a year, up nearly $1 billion from 2011. Major carriers, such as the companies that make up the CFCA, have sophisticated fraud systems in place to catch hackers, and they can afford to credit customers for fraudulent charges.
Some Apple Pay Users Get Double-Billing and Double-Talk
Shortly after Apple Pay's Monday launch, some eager early users were unsettled to see duplicate charges on their accounts. Apple Pay lets iPhone 6 or iPhone 6 Plus users store credit card information on their devices and then pay for products using tap-to-pay terminals in stores, or via apps when shopping online. However, in some cases, it appears to be dinging consumers' accounts twice.
Staples May Be Next to Wear Data Breach Scarlet Letter
Yet another major retailer -- this time, office supply chain Staples -- reportedly has fallen victim to a data breach. More than half a dozen banks operating on the East Coast have seen fraudulent charges made at non-Staples businesses, such as supermarkets and other big-box retailers, by people using Staples cards. Those cards apparently were used previously at three Staples stores in the area.
Mea Culpa: Social Media Apology Do's and Don'ts
When DiGiorno tweeted,"You had pizza. #WhyIStayed,"Twitter lit up with criticism of the brand. The hashtag"WhyIStayed"is associated with domestic violence. In response to the firestorm its tweet unleashed, DiGiorno peppered its Twitter feed with apology after apology, all of them essentially like this:"A million apologies. Did not read what the hashtag was about before posting."
Feds Loosening Purse Strings for Cloud Deployments
Federal investment in cloud technology is picking up steam and should increase sharply in the next several years -- but that doesn't mean that government agencies suddenly have found that cloud migration will be either quick or simple. Federal cloud spending will jump from slightly more than $3 billion in fiscal 2014 to $9.9 billion in fiscal 2018, according to IDC Government Insights.
Apple Pay Aims to Make Plastic Pass
Apple on Monday launched its Apple Pay mobile payment system in the U.S., for use with Apple's latest iPhones and to a limited extent its new iPads, as well. Apple Pay allows purchasing transactions to be performed with a phone swipe -- as long as a retailer has the right hardware. Purchases within apps can be completed using only the Touch ID fingerprint reader.
Aviso Helps Sales Managers ID the Real Deals
Aviso has launched its first product, Aviso Insights. It is a sales forecasting analytics tool that uses machine learning and portfolio management frameworks to help sales managers answer a fundamental question: What deals can I expect to close this quarter? The application has a mix of features that allow a manager to forecast, analyze and prioritize leads in the pipeline.
IBM's Earnings Miss Gives Wall Street the Willies
IBM's earnings slipped in Q3, sending its share prices sliding 7.11 percent to close Monday at $169.10. The company announced it is unloading its Microelectronics OEM semiconductor business and manufacturing operations to GlobalFoundries. IBM will pay GlobalFoundries $1.5 billion to take over the business. IBM's bleak news is being blamed for sending the overall Dow Jones Industrial Average south.
Whisper Shouts Denials of Tracking Allegations
Whisper, an app that purports to send messages anonymously, reportedly has been tracking the location of its users, including those who have turned off their geolocation feature.Even more incendiary than the location-tracking accusation is the allegation that Whisper has identified smartphones used at military bases and has shared information gleaned from them with the Defense Department.
Top 5 Ways to Make Money With Software
While app developers generally aim to make money off their creations, this goal is often relegated to second-tier status by programmers who but the product first and foremost, as they should. Therefore, in order to minimize the time needed to devote to a monetization strategy, developers generally choose one of the following tried-and-true methods.
Netflix Drives Into a Ditch
Netflix stock closed Friday at $357, up slightly from the depths it plummeted to earlier this week. Shares fell almost 25 percent in premarket trading on Thursday -- more than $110 a share -- to $338. The plunge followed news of weak subscriber growth in its third quarter. Netflix reported $1.2 billion in Q3 revenue, which was up 38 percent from the same period a year prior.