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E-Commerce Times

Description : E-Commerce Times: the E-Business and Technology Super Site


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RSS Feed adress : http://www.ecommercetimes.com/perl/syndication/rssfull.pl
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Clinton Issues Clarion Call to Boost Tech in the US


Hillary Clinton, the Democratic Party's presumptive presidential candidate, this week unveiled a technology and innovation agenda that calls for a broader commitment to improving computer science and STEM education, expansion of broadband Internet to the entire United States, and deployment of 5G wireless networks. Clinton's plan calls for advancing high-tech training in American schools.

http://www.ecommercetimes.com/story/83655.html?rss=1

Amazon Pushes Dash Buttons as Customers Give Them the Gong


Amazon on Tuesday announced a wide expansion of its Dash Button on-touch retail sales program, despite indications of relatively low acceptance among its key base of Prime customers. The company added more than 50 retail products to its lineup of Dash thumb-drive size buttons, which let consumers reorder things like detergent and toilet tissue when their supply is getting low.

http://www.ecommercetimes.com/story/83652.html?rss=1

The 4 Fundamental Attributes of Customer Loyalty, Part 1


As I see it, there are four basic capabilities, or attributes, needed to build better customer loyalty. I learned about them from two McKinsey researchers. Those attributes, according to David C. Edelman and Marc Singer -- and I agree -- are the following: automation, proactive personalization, contextual interaction and journey mapping.

http://www.ecommercetimes.com/story/83653.html?rss=1

Microsoft Makes It Easier to Say No to Windows 10


Microsoft on Tuesday announced a new Windows 10 upgrade policy -- weeks after losing a $10,000 case in a small claims court. The owner of TG Travel Group in Sausalito, California, last month won a final judgment after she alleged that her computer was upgraded to the new operating system without prior authorization, according to court documents.

http://www.ecommercetimes.com/story/83650.html?rss=1

Volkswagen Aims to Clear the Air With $15B US Settlement


Volkswagen on Tuesday announced that it has reached an agreement to settle claims arising from the emissions scandal that has plagued the company since its discovery two years ago. The company has agreed to set up a $10 billion funding pool to buy back or terminate leases of diesel vehicles sold in the United States. Volkswagen had used software to cheat on emissions tests.

http://www.ecommercetimes.com/story/83649.html?rss=1

Salesforce VP Lynne Zaledonis: Intelligence Is the Next Generation of CRM


Salesforce VP Lynne Zaledonis drives product marketing and sales enablement for Sales Cloud. In order to succeed in the age of the customer, companies need to understand that the new cloud, mobile and social world we find ourselves in"has produced trillions of pieces of customer data, and it's totally changed how we engage with our customers, and how they engage with us,"Zaledonis said.

http://www.ecommercetimes.com/story/83646.html?rss=1

Senate Falls Short on Expansion of FBI Surveillance Authority


The United States Senate last week rejected a Republican-backed amendment that would have given the FBI expanded authority to access the browser histories and other electronic records of targets of terrorism and other national security investigations without first obtaining a warrant. The Senate voted 58-38 for the amendment, cosponsored by Sens. Richard Burr and John McCain.

http://www.ecommercetimes.com/story/83645.html?rss=1

Verizon's Mission of Self-Destruction


Customers and investors increasingly are wondering why Verizon and Verizon Wireless are hurting themselves with their actions. For starters, Verizon decided to battle its own striking workers on the public stage. That battle shed lots of bad blood, and it will be tough to close those wounds. Many companies experience strikes, but most are settled quickly and quietly.

http://www.ecommercetimes.com/story/83643.html?rss=1

Webpass Buy Lets Google Fiber Extend Its Tentacles


Google Fiber, the high-speed Internet unit of Alphabet, has agreed to buy Webpass, a San Francisco-based broadband service provider that operates in five major metropolitan areas of the U.S., Webpass announced Wednesday. The deal will allow the combined companies to accelerate the growth of high-speed Internet across the U.S., said Webpass President Charles Barr.

http://www.ecommercetimes.com/story/83639.html?rss=1

Social's Turning Point


Microsoft's acquisition of LinkedIn for more than $26 billion has created quite a stir -- at least in my world. The deal can boast a number of superlatives: the largest sale of a consumer Internet company in history; the largest sale of an enterprise software/cloud company in history; the third-largest sale of a technology company since 2001; and the largest Microsoft acquisition ever.

http://www.ecommercetimes.com/story/83640.html?rss=1

Tesla Shares Tank on SolarCity Merger Proposal


Shares of Tesla Motors fell sharply Wednesday after the company, helmed by Elon Musk, made an offer to buy SolarCity for $2.8 billion. Musk is the chairman and top shareholder of the struggling alternative energy provider. Tesla made the offer Monday, in a letter to SolarCity CEO Lyndon Rive, noting that Musk and Antonio Gracias would recuse themselves from voting on the proposal.

http://www.ecommercetimes.com/story/83637.html?rss=1

C-SPAN Resorts to Social Media to Cover Gun Control Sit-In


C-SPAN cameras in the U.S. House of Representatives were shut off Wednesday morning during a sit-in over gun control legislation, but the cable network soon began broadcasting social media streams from legislators taking part in the event. House Democrats, led by Rep. John Lewis, D-Ga., had refused to stop their protest, which demanded a vote on gun control.

http://www.ecommercetimes.com/story/83636.html?rss=1

Instagram Blows Past Competition to 500M Mark


Instagram on Tuesday said it had passed a milestone, with its community having grown to more than 500 million members -- more than 300 million of them using the site on a daily basis. The Instagram community has become more global, with more than 80 percent of Instagrammers living outside the United States. Instagram's user base has more than doubled in two years.

http://www.ecommercetimes.com/story/83631.html?rss=1

Rethinking the Customer Journey Map


If you talk to marketers for any amount of time about what they do, you are bound to hear the term"customer journey"at some point. The go-to exercise for marketers looking to up their lead generation games today is"journey mapping,"the exercise by which you try to understand how a potential buyer navigates through content and other offers on the way to a closed deal.

http://www.ecommercetimes.com/story/83630.html?rss=1

Microsoft Sees Fertile Ground in Cannabis Compliance


Microsoft has entered a partnership with Kind Financial to create an entity that will obtain government contracts to track seed-to-sale compliance in the legalized marijuana business. The new entity, Kind Government Solutions, will provide state, county and local municipalities with tracking information on marijuana sales to keep them in compliance with government regulations.

http://www.ecommercetimes.com/story/83627.html?rss=1

Apple Won't Put Its Money Where Trump's Mouth Is


Apple reportedly has declined to sponsor the Republican National Convention in Cleveland next month amid increasing concerns over the rhetoric coming from presumptive nominee Donald Trump. The company notified RNC officials that it would withdraw its support from the July convention after Trump made a number of highly charged statements targeting minority and religious groups.

http://www.ecommercetimes.com/story/83625.html?rss=1

How Private Is iOS 10?


Almost lost among the deluge of new features in the upcoming version of iOS Apple touted last week was the company's announcement about privacy."All this great work in iOS 10 would be meaningless to us if it came at the expense of your privacy,"Craig Federighi, Apple's senior vice president for software engineering, told attendees at the company's Worldwide Developers Conference in San Francisco.

http://www.ecommercetimes.com/story/83624.html?rss=1

Oracle VP Des Cahill: Get in Tune With Your Customer


Oracle Vice President Des Cahill is the company's head CX evangelist. An expert in B2B software and marketing, Cahill has spent most of his career in Silicon Valley, helping companies develop, refine and tell their stories. One of the main CRM challenges businesses face today is adjusting to the era of the empowered consumer, suggested Cahill.

http://www.ecommercetimes.com/story/83621.html?rss=1

Amazon's Bold Indian Strategy


Amazon CEO Jeff Bezos recently announced an expansion of the company's investment in India to the tune of $3 billion -- that was in addition to the $2 billion in investments it announced in 2014. Bezos announced the new investment during the 41st annual U.S.-India Business Council Leadership Summit, which was attended by Indian Prime Minister Narendra Modi and several top business leaders.

http://www.ecommercetimes.com/story/83622.html?rss=1

Redefining the Vendor-Customer Relationship in the IoT


The advent of a brave new world of connected products and services in the Internet of Things is forcing organizations of all sizes across nearly every industry to reconsider how they will interact with their customers in the future. As a consequence, a growing number of companies are thinking about how they have to redefine their businesses to better serve their customers going forward.

http://www.ecommercetimes.com/story/83618.html?rss=1

Salesforce's TrailheaDX


Salesforce held TrailheaDX last week -- its first event just for software developers. It previously relied on special sessions at events such as Dreamforce to educate developers, but its declared intention to train up to 100 million of them in its Lightning development environment dictated taking additional action. Anyone should be able to learn development skills, Salesforce contends.

http://www.ecommercetimes.com/story/83617.html?rss=1

WatchOS 3 Offers New Hope for Smartwatch Category


Apple finally responded to concerns that were threatening to scuttle its once-promising wearables category. Its introduction of watchOS 3 at this week's WWDC has drawn high praise. The Apple Watch represented the company's attempt to marry the ultimate Dick Tracy smart gadget with the genius of the iPhone, but it fell short. Instead of a convenience, it was far too slow and complicated.

http://www.ecommercetimes.com/story/83614.html?rss=1

Feds Seek to Cut Software Costs and Expand Licenses


Software vendors who sell their wares to the U.S. government soon will face a significantly different marketing environment in terms of how federal agencies acquire the programs and technologies that keep IT systems going. Federal agencies spent nearly $9 billion in 2015 on software, and the OMB has directed them to adopt practices that will simplify and streamline software acquisition.

http://www.ecommercetimes.com/story/83615.html?rss=1

Rubin Sees AI Quantum Computer Running the Show


Just one quantum computer running artificial intelligence algorithms would be capable of connecting pretty much all the devices on the planet, Android creator Andy Rubin said Tuesday. Rubin, who also launched Google's efforts in robotics, is now CEO of Playground, which together with Redpoint Ventures has invested in an unnamed startup working on quantum computing.

http://www.ecommercetimes.com/story/83611.html?rss=1

FCC Wins Huge Net Neutrality Victory Over Big Telecom


An appellate court on Tuesday handed a major victory to the FCC by upholding the Open Internet Order, which ensures equal access to the Internet. By a 2-1 vote, the U.S. Court of Appeals upheld the FCC's right to impose Net neutrality rules that essentially prevent big telecom and broadband companies from slowing down, speeding up, or blocking service.

http://www.ecommercetimes.com/story/83607.html?rss=1

The Microsoft-LinkedIn CRM Connection


With its $26 billion purchase of LinkedIn, Microsoft may be setting itself up to tackle Salesforce head-on for CRM dominance. The purchase also might help Microsoft compete more aggressively with other major CRM providers, such as SAP and Oracle. The LinkedIn purchase"is key to our bold ambition to reinvent productivity and business processes,"CEO Satya Nadella told Microsoft employees.

http://www.ecommercetimes.com/story/83608.html?rss=1

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