Description : E-Commerce Times: the E-Business and Technology Super Site
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Google Brings Hamster-Eating Into Sticks-and-Stones Brawl With News Corp.
News Corp. and Google have lashed out at each other as the EU reconsiders the terms of its proposed antitrust settlement with the latter. News Corp. essentially accused Google of nefarious behavior in a letter to the European Competition Commissioner over the EU's proposed antitrust settlement with Google. Perhaps the irony of the situation hit Google hard.
FTC Gives E-tailers Bad Shipping News
The Federal Trade Commission has updated a longstanding rule governing mail- and phone-based retailers to explicitly include e-commerce vendors as well, meaning that online retailers now must abide by a 30-day shipping requirement or refund customers' payments if they can't. Merchants in violation could be sued by the FTC for injunctive relief or monetary civil penalties.
What Is the Apple Watch if Not a Watch?
The Apple Watch is not a watch. So what exactly is it? Or for that matter, what is any smartwatch from any other maker? No one has done a good job of creating a brand identity for the new segment yet. That leaves the space wide open. Rather than think of the smartwatch as a watch, we should think of it as a smartphone extension. It just happens to be strapped to your wrist and looks like a watch.
Sony's Mobile Malaise Lands It in Deep Ditch
Sony on Wednesday announced that it will post a loss of $2.14 billion for the fiscal year, far outpacing the loss it previously forecasted. It will take a quarterly write-down charge on the unit as a result. The reduction is due almost entirely to diminished growth in its mobile unit. Sony announced several changes to the unit, including adjusting its orientation away from sales.
The Wearables Revolution
The wearables market heated up last week with Apple's introduction of its Watch and Apple Pay, and the implications for CRM are interesting. First off, the announcement shows how very young the wearables marketplace is and how far it has to go.Second, even though wearables are by nature devices intimately connected to us and our motivations, they are still devices, which should concern us.
FCC Chews on the Mobile Net Neutrality Question
The FCC on Tuesday hosted a roundtable discussion on the possibility of Net neutrality rules being applied to mobile networks. Participants in the talk included representatives from The Center for Media Justice, Consumers Union and CTIA. FCC Chairman Tom Wheeler earlier this year suggested that the 2010 rules, which exempted mobile services from Net neutrality provisions, should be reconsidered.
IBM's Watson May Change the Face of Business Analytics
IBM on Tuesday announced Watson Analytics, a natural language-based cognitive service designed to provide businesses with instant access to powerful predictive and visual analytics tools. It runs on desktop PCs and mobile devices. Watson Analytics automates data preparation, predictive analysis, and visual storytelling for business professionals in data-intensive areas such as marketing and sales.
Microsoft's New Mobile Keyboard Swings 3 OS Ways
Microsoft on Tuesday unveiled a new, cross-platform mobile keyboard that's designed to work not just with Windows devices but also with those running Android and iOS. The keyboard includes an OS switch that lets users change from one operating system to another while maintaining full functionality. An integrated stand allows users to position their tablet however they like.
The Fine Art of Managing Inventory in an Omnichannel World
Change in the retail industry is occurring at such a breakneck pace that few retailers have the opportunity to take a moment to consider how emerging and disruptive trends are fundamentally transforming the business -- potentially making historical best practices outdated and irrelevant. In fact, a business concept that increasingly is becoming a focal point for many retailers is omnichannel.
Microsoft Dynamics CRM 2015 Tears Down Sales, Marketing Walls
Microsoft on Tuesday unveiled Microsoft Dynamics CRM 2015, along with updates to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing. All will be generally available in the fourth quarter of this year. This release will focus on knitting together the sales and marketing functions. The goal is to provide users of the app with more opportunities for collaboration.