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Nextdoor Snags $110M for Community-Building Efforts
Nextdoor on Wednesday announced it has received $110 million in venture capital to grow its neighborhood-based network of residents and vendors. Nextdoor plans to use the money to develop additional ways for members to benefit from the recommendations shared on the social network."People don't know their neighbors -- but we are changing that,"said spokesperson Jennifer Burke.
We Done Good, Consumer Protection Chief Tells Lawmakers
The U.S. Consumer Financial Protection Bureau has made great strides in carrying out its mission, which is to ensure consumers are fairly treated in the financial marketplace, Director Richard Cordray said Tuesday at a House Financial Services hearing. The bureau's qualified mortgage rule put new measures in place to prevent the sloppy underwriting that led to the subprime mortgage problem.
What Corning's Gorilla Glass 4 Says About Survival
Corning Gorilla Glass, which resists scratches and breakage, is the leader in providing the protective layer on smartphone screens. For a while, it appeared as though Sapphire might pose a threat, but no more. In the meantime, Corning has introduced Gorilla Glass 4, which is the best to date. Every Apple iPhone and every Samsung Galaxy phone uses Corning Gorilla Glass.
Apple Pay Cybercrime Burns Banks
Identity thieves are using Apple Pay to defraud banks of what could amount to millions of dollars. Due to weak authentication procedures at the institutions issuing the cards, fraudsters are able to use stolen cards to make purchases through Apple Pay. Before cards can be added to Apple Pay, they must be approved by the card issuer. Criminals are finding that process easy to game.
BlackBerry Makes a Leap in the Dark
BlackBerry introduced its new Leap smartphone at the Mobile World Congress in Barcelona, Spain. Equipped with a touchscreen rather than a physical keyboard, the Leap is a successor to BlackBerry's Z3 model. Its enhanced security and performance features are designed to appeal to young professionals and startup companies. BlackBerry is counting on the Leap to help it bounce back.
Android Pay: Mobile Payment Systems, Unite
Google this week confirmed that it's preparing to launch a mobile payments framework called"Android Pay."Google SVP of Product Sundar Pichai discussed the project at the Mobile World Congress in Barcelona, Spain. Android Pay will be an API layer of Android. Google will incorporate standard features for mobile payments, such as tokenized card numbers, into an Android Pay software development kit.
What the Buyer Sees
Partner Relationship Management gives a lot of attention to the vendor and partner relationship, and it should. But it's worth remembering that as important as this relationship is, the one that really counts involves an end customer. So what does the end customer need from a channel partner that a PRM system can uniquely provide? I'd say the most important partner deliverable is intangible -- trust.
Just Showing Up Won't Capture Federal Cloud Business
The observation that"80 percent of life is just showing up,"generally attributed to comedian Woody Allen, has morphed into the admonition that"80 percent of success is just showing up."However, it appears that vendors who just show up with a generalized approach to marketing cloud technology to federal government agencies likely won't attract much business.
Google's MVNO Approach May Show Up Carriers
Google on Monday confirmed that it plans to launch a mobile virtual network operation, or MVNO, later this year. Google Senior Vice President Sundar Pichai, who heads up operations for Android and Chrome, commented on the undertaking in a Q&A following his keynote address at Mobile World Congress in Barcelona, Spain. Google in essence will provide the same service as a wireless carrier.
Ericsson Petitions ITC to Ban Infringing iPhones, iPads
Ericsson last week filed patent claims against Apple both with the U.S. District Court for the Eastern District of Texas and the U.S. International Trade Commission."Our suits filed yesterday assert 41 different patents,"said Ericsson spokesperson Kathy Egan Wummer."Of those, 14 are at issue in the ITC and the district court; the other 27 are at issue only in the district court."
CPQ's Time to Shine
Last month, Salesforce Ventures, Salesforce's corporate investment group, swung into action. They led a Series B round of funding that garnered US$41 million for Apttus, a high-flying CPQ vendor. Salesforce Ventures also participated in SteelBrick raising a series B round of $18 million. That's two CPQ vendors that Salesforce has taken an interest in. The question is, why?
FCC Comes Through on Net Neutrality
The FCC has adopted new open Internet rules by a 3-2 vote along party lines. The rules, which affect both wired and wireless access, prohibit broadband providers from unreasonably interfering with efforts of consumers and edge providers to reach each other. The Internet is"simply too important to be left without rules and without a referee on the field,"said FCC Chairman Tom Wheeler.
Report: Most Insurance Customers Are Fed Up
If you dislike your insurance company, you are not alone: Worldwide, less than 30 percent of consumers have positive experiences in dealing with their insurers, according to Capgemini's World Insurance Report 2015. North America saw the largest decline in satisfaction -- 8.3 percentage points. Positive customer experience ratings for Generation Y fell the most in North America -- 10.9 percent.
Government Spies Came Up Dry, Says Gemalto
SIM card maker Gemalto, whose networks reportedly were breached by hackers from the United States National Security Agency and the UK's GCHQ, on Wednesday said the spies got nothing. The hackers stole cryptokeys for millions of SIM cards, according to The Intercept, which cited documents released by NSA whistle-blower Edward Snowden. Gemalto denied any SIM cryptokeys had been stolen.
Customer Tech Support: Don't Go It Alone
You may have heard of a company called Geek Squad, but what about PlumChoice or SupportSpace? Even if you don't know their names, you may very well be doing business with them right now. Who are they? PlumChoice, SupportSpace are both relatively small companies that do business with larger companies, providing top-shelf tech support services to customers.
Court Sticks It to Apple in $533M Patent Case
Apple must pay patent licensing firm Smartflash US$532.9 million for infringing three patents. U.S. District Judge Rodney Gilstrap, who presided over the case in Tyler, Texas, ordered Apple to pay the penalty after a federal jury in Texas found that the company's iTunes software infringed on the patent holder. That jury took eight hours to decide Apple willfully used Smartflash's patents without consent.
Net Neutrality: All Over but the Shouting?
After well over a year of bitter, often highly partisan debates, and despite dissension within its ranks and opposition from industry groups, the United States Federal Communications Commission is expected on Thursday to vote in favor of rules enforcing Net neutrality. The commission wants to regulate ISPs like common carriers under Title II of the Communications Act of 1934.
Yahoo CISO, NSA Chief Slug It Out Over Security Backdoors
Yahoo CISO Alex Stamos on Monday confronted NSA Director Adm. Mike Rogers over the United States government's plan to require built-in backdoors in hardware and software made by American companies. The exchange took place at the New America Foundation's cybersecurity conference. Building backdoors into cryptography is"like drilling a hole in the windshield,"Stamos said.
Relax, You're Surrounded
I don't know how many old movies there are in which the good guys say,"You're surrounded, come out with your hands up!"Somehow being surrounded is a bad thing -- or at least it was -- until it became a hot trend in the back office. Let me explain. Surrounding legacy systems, such as conventional ERP, is proving to be a good idea for a bunch of reasons.
FTC, Private Sector Lock Horns Over Consumer Data Protection
The major headline hacking event of 2014 involved data theft at a highly visible enterprise: Sony Pictures. Perhaps just as significant in e-commerce security was a 2014 federal court ruling which allows the FTC to continue penalizing commercial firms for failure to protect consumer data from hackers. That decision has been challenged, and in early March the FTC and its opponent will square off in court.
Google Pads Its Wallet
Google on Monday announced a two-pronged thrust to beef up its efforts in the mobile wallet arena. It has struck agreements with Verizon Wireless, AT&T Mobility and T-Mobile to preinstall the Google Wallet app, including its tap-and-pay functionality, on Android phones the carriers will offer later this year in the United States. The devices must run KitKat or later.